Outsourced Call Center Agent Vs In-house Speech Agent

Mr Sassine Mazraani, CEO of Emerging Technologies, explains the differences between Outsourced Call Center Agent & In-house Speech Agent.

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Live Call Center Agent Vs Speech Agent

Mr Sassine Mazraani, CEO of Emerging Technologies, explains the differences between live call center agent and a speech recognition agent.

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Global Economic Melt Down

The CEO of Emerging Technologies, Sassine Mazraani, explains how his company’s Simply Speak! approach to voice recognition technology can help businesses overcome the challenges of this global economic meltdown.

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